We are one of the reputed manufacturers/exporters of quality handicrafts, furniture & artwork. Ours is a professionally managed company & our processes, achievements and foresight have allowed us to create a niche market for our products.
Our customers both within India and the international market are loyal owing to our commitment towards quality, price and CRM (Customer Relationship Management). We strongly believe in establishing enduring relationships with our customers, which is evident in our ever-increasing turnover that currently is in excess of USD42 million.
BACKGROUND
We started our operations from humble beginnings in 1992 when we set up a small manufacturing/export unit, which over the period has grown to its current stature. The customers in the current era are more knowledgeable and focused on quality. Our Endeavour has always been to offer personalized service and quality products. We have technicians who work for us both as dedicated craftsmen and contractual workers. Though relatively young, but our growth in size and volume in relative terms has been appreciable. During the last few years, we have also developed a substantial international market in countries like USA, France, Italy and Canada etc.
PHILOSPHY
We believe in openness and fairness in our transactions. Every item we sell is meticulously inspected before approval for sale by our by our team of experienced professionals, thus giving our customers confidence in our products. Our experienced staff works closely with our customers in their requirements for carpets, furniture or other products thus helping them in making an informed choice of our products & hence offering them value for money. We do not believe in selling high priced products at the cost of customer satisfaction.
A WORD ABOUT OUR PRICING
We try to follow the best practices in management and thus our overheads are low leading to reduced products costs and hence economical pricing. We believe in uniformity of our prices & thus our prices and discounts are standard and do not vary from customer to customer unlike other dealers who may charge different prices to different customers. From time to time, we do come up with 'Trade Promotions' wherein we offer substantial genuine discounts. We also may offer bonus discounts to customers who achieve our periodic sales targets.
MANAGEMENT
Our organization is manned by professionals and hence all our systems and practices are professional oriented. The directors & manager are persons of repute & held in high esteem in local trade and business circles. The MD & CEO are members of local chapter of ‘Chamber of Commerce’ & of other trade affiliated & export organizations. The company & its directors are also associated with various social & charitable projects. Besides, the management is environment conscious & is taking strong initiatives to ‘Go Green’ in different processes from as small as using environment friendly low power lighting across its offices.
MISSION
Our corporate mission imbibes our corporate culture.
“To be a world class provider of quality craft and art products and services at the least possible prices by virtue of a culture which offers a best mix of employee contribution, supplier materials and buyer requirements”.
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